The Seller Track

How to Run a High-Level Client Experience Using Your Seller Timeline

In this session, we’ll walk you through your CSC Compass One Seller Timeline template and show you how to run your business like a business using a clear, structured system.

You’ll learn each phase of the seller timeline, the mindset needed at every step, and the framework to execute a high-level client experience from the first conversation through closing.

By the end, you’ll have a complete approach for guiding buyers with clarity, setting expectations with confidence, and delivering a seamless, organized experience that keeps clients informed, supported, and ready to move forward.

Mastering Pre-Qualifying with  ChatGPT Projects

In this session, you’ll learn how to pre-qualify buyers and sellers using the MED-C framework for the first time. We’ll break down how to uncover a client’s motivations, expectations, disappointments, and concerns so you can walk into every appointment fully prepared.

From there, you’ll learn how to use ChatGPT Projects to organize your notes, translate MED-C into a customized listing presentation, and tailor your approach to each client.

The outcome is a pre-qual process that feels natural, a clearer understanding of what matters most to the client, and a presentation that’s aligned, personalized, and positioned to win the agreement.

The Pitch Preparation System

In this session, we’ll show you how to fully prepare for your listing presentation using the systems, tools, and insights you’ve already built. You’ll learn how to create and send Collections for comps in advance, refine your CMA, and prepare a feeder-market overview that supports your digital advertising strategy.

We’ll walk through how to organize your Compass Listing Book, structure your communication plan, showcase marketing samples, and incorporate your Equity Protection Plan.

By the end, you’ll have a complete, professional preparation process that demonstrates your value, aligns expectations early, and positions you as the partner who shows up informed, confident, and ready to lead.

In this session, we’ll walk you through the first half of your listing presentation, starting the moment you walk in the door through your transition to the kitchen table. You’ll learn how to lead a structured home tour that avoids the mistakes that weaken authority and how to ask the questions that uncover the home’s story and create meaningful connection while capturing the details through AI.

We’ll show you the Grim Reaper pitch—positioning you as the agent of choice while eliminating the competition—and teach you how to frame the rest of your presentation using the Service Provider vs. Partner Agent model. You’ll also see how to personalize the experience through Compass One.

By the end, you’ll have a repeatable approach that sets the tone, establishes control, and quantifies your value from the start of your presentation.

In this session, we’ll walk you through the second half of your listing presentation and show you how to deliver a clear, confident pitch using the full Compass One system.

You’ll learn how to personalize your presentation around the seller’s priorities, present Compass 3-Phase Marketing with impact, and use marketing examples to highlight the strategy and execution behind your approach. We’ll show you how to incorporate Insights Reports to measure engagement, the Buyer Demand Tool to gauge interest across the Compass network, and Reverse Prospecting to identify the agents who already have potential buyers for a home like theirs.

You’ll also learn how to present your Equity Protection Plan so sellers understand how you protect their financial outcome, and your Communication Plan so they know exactly how you’ll keep them informed at every stage.

From there, we’ll walk through how to align the seller on pricing versus positioning, close with confidence, and set next steps that create momentum.

By the end, you’ll have a complete, persuasive pitch structure that builds trust, removes resistance, and positions you as the clear agent of choice.

Your Objection Handling Playbook

In this session, we’ll show you how to handle the most common listing objections with clarity, confidence, and intention. You’ll learn how to interpret objections as requests for more information—not rejection—and how to uncover the emotional and logical needs behind concerns around pricing, timing, market conditions, interest rates, commission, and choosing between multiple agents.

We’ll walk you through how to respond using active listening, paraphrasing, and empathetic language so you can address both the facts and the feelings driving hesitation. You’ll also learn the difference between an objection and a condition so you can quickly determine whether the seller needs reassurance or whether there’s a real condition that requires a different strategy.

By the end, you’ll have a simple, repeatable approach that turns resistance into trust, strengthens the relationship, and positions you as the agent they feel safest moving forward with.

Getting Your Listing Market-Ready

In this session, we’ll walk you through a clear, step-by-step process for getting a property fully market-ready. You’ll learn how to assess the home, identify repairs and updates, coordinate cleaning and staging, and prepare for professional photography so the property shows at its best on day one. We’ll show you how to build a personalized preparation checklist, manage timelines, and use Compass One to keep every task organized and visible to your sellers.

You’ll also learn how to create an effective preparation calendar that keeps the entire process on track and ensures both you and your clients stay aligned on what’s happening each week. In addition, we’ll cover a simple, non-combative way to help your sellers decide whether upgrades make sense based on their goals.

By the end, you’ll have a complete system for getting any home market-ready quickly, efficiently, and with a luxury-level client experience.

In this session, we’ll walk you through how to create all the marketing materials needed to launch, promote, and position your listings at a high level.

You’ll learn exactly what assets to build, how to use AI to draft and personalize most of your materials in minutes, and how to plug in our templates to produce polished marketing without complexity. We’ll break down the marketing deliverables for each stage of Compass 3-Phase Marketing and show you how to create coming soon posts, property descriptions, email announcements, digital ads, and social storytelling that align with your seller strategy.

You’ll also learn how to identify top feeder markets and create targeted digital ads that drive qualified attention from the buyers most likely to engage.

By the end, you’ll have a complete, repeatable system for producing high-impact marketing materials with speed, consistency, and confidence.

Using Your System for a Luxury Client Experience 

In this session, we’ll walk you through how to use Compass One with your active sellers to deliver a seamless, high-level client experience from listing to closing. You’ll learn how to build and demo the Hero Dashboard, explain what your clients will see at every stage, and use notifications and transparency tools to keep them informed without overwhelming them.

We’ll walk through how to run your Communication Plan inside Compass One, set expectations for updates, and structure your weekly seller call so clients always feel supported, in control, and confident in the process.

By the end, you’ll have a simple, repeatable system for using Compass One as the centerpiece of your client experience—elevating your professionalism, reducing client anxiety, and strengthening the partnership throughout the entire sale.

Use Compass 3 Phase Marketing to Successfully Launch Your Listing

In this session, we’ll walk you through how to launch your listing using the full Compass 3-Phase Marketing system so you can build demand, create momentum, and position your property for a strong first week on market.

You’ll learn exactly what to do in each phase—Private Exclusive, Coming Soon, and Live on Market—including how to generate early interest, gather meaningful feedback, and make strategic adjustments before going live. We’ll show you how to prepare and execute a high-impact open house, host a broker open house that drives agent engagement, and use each event to collect the insights you need to guide your sellers.

You’ll also learn how to track activity, communicate results, and keep clients aligned with transparent, confidence-building updates.

By the end, you’ll have a clear, repeatable launch system that leverages all three phases to maximize visibility, create stronger demand, and set the stage for a successful sale.

Win Referrals through Contracts to Close Process

In this session, we’ll walk you through how to deliver a luxury, high-touch experience from the moment your seller goes under contract through closing day.

You’ll learn how to set clear expectations, build a personalized moving plan, and guide your clients step-by-step using a structured checklist and shared calendar.

We’ll show you how to use Compass One to keep every milestone, document, and task organized and visible so sellers always know what’s happening and what’s coming next. You’ll also learn how to use AI to create a customized moving plan based on your client’s timeline and needs, making preparation easier and more organized for both of you.

We’ll cover how to run weekly check-ins, stay ahead of key deadlines, and support your sellers through inspections, preparation, and the logistics of their move.

Finally, you’ll learn how to extend the relationship during this phase so the experience feels guided, intentional, and continues naturally into long-term loyalty and referrals.

In this final session, we’ll bring everything together with a full recap of the systems, strategies, and frameworks you’ve learned throughout the Seller Track.

You’ll have dedicated time for Q&A, real-world scenarios, and personalized guidance to ensure you feel confident implementing the complete seller experience from pre-qualification through post-closing.

We’ll also walk you through the next steps in your development, including how to select your next track and, for those completing a full year, how to renew into our Advanced Success Track.

By the end, you’ll leave with clarity on your progress, confidence in your systems, and a clear path forward for your continued growth.